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Highland Marina Resort Policies
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 RESERVATIONS |
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There is a two night minimum on all weekend
reservations; three night minimum applies on
holiday weekends. A copy of your
drivers license, credit card used for
deposit and auto tag number are required at
check-in. The credit card must belong to
the person reserving the cabin/cottage. We accept Visa,
MasterCard, Discover or American Express
cards over the phone. Some accommodations
are Non-Smoking, smoking is permitted
outside only. Sorry, we do not allow any
pets unless you reserved a pet cabin. See
our pet policy below for pet policy and
rules. |
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AGE LIMITS
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You must be 21 or older to make a reservation. A
responsible adult must occupy each cabin or cottage for
the entire visit.
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ADVANCED DEPOSITS |
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Deposits must be received within 14 days to retain your
cabin reservation. A deposit equal to one night's
NIGHTLY RATE is required to secure your reservation.
WEEKLY and HOLIDAY packages require a 100% deposit at
the time of your reservation. Reservation confirmations
will not be sent. We process credit cards immediately
for deposits. The deposit will be credited to the last
day of your reservation.
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CANCELLATION |
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Cancellations 14 day or more days prior to arrival date
will result in a 50% deposit refund. We cannot refund a
cancellation of a guaranteed reservation made within two
weeks of anticipated arrival date. Reservations may not
be "moved" to another date to avoid cancellation fees.
We must charge for the minimum number of nights required
if you cancel a night after making your reservation. Our
cancellation policy is intended to be fair to our guests
and yet prevent the loss of income to our business.
Remember, once we reserve a cottage for you, we remove
it from the market, refusing all other requests. |
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CHECK IN
- CHECK OUT |
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CHECK-IN time is 4:00 PM on the day that
your scheduled reservation begins.
Please try to schedule your arrival at our
office accordingly, as THERE ARE NO EARLY
CHECK-INS.
If you plan to arrive early, you may want to
plan to go out on the lake and keep
perishables in ice chests. Please make plans
for older guests and infants who may be
uncomfortable if you arrive early and must
wait for your cabin. Upon arrival at
our office, Guest(s)/Cardholders will
receive their key(s). Only the person(s)
named on the reservation may check in.
Please have your driver's license and car
license numbers readily available. The
balance in full is due at this time. Upon
your arrival, you will need to register and
pay your balance.
CHECK-OUT time is 10:00 AM.
Your cooperation in adhering to our
established check-out time will be greatly
appreciated by both our housekeeping staff
and incoming guests.
If you do not check out at 10:AM, there will
be an additional charge of $25 per half
hour. Please adhere to our
10 AM checkout policy. Prior to
departure, the Guest(s)/Cardholders(s)
is/are expected to wash, rinse, dry, and put
away in the proper location all dirty
dishes, cookware and eating utensils. All
household trash, garbage, and/or other
discarded items should be properly bagged-up
so as to avoid spillage/leakage and properly
deposited in the refuse container located
outside the cabins. |
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NO SHOWS |
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Your reservation will be held only until 9A.M. the
morning after your scheduled arrival. If you do not
cancel the reservation prior to your arrival date and do
not arrive as scheduled, you will forfeit your deposit. |
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OCCUPANCY LIMITS ENFORCED |
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Each cabin has a maximum vehicle and person occupancy.
We insist that the number of guests is not exceeded, nor
can you exceed the number of cars allowed. All one
bedroom cabins have a maximum of two cars, all three
bedroom lodging have a maximum of three cars and all
other lodging has a maximum of four cars. Our cabins
are priced for basic occupancy. There is a $15 per
person charge for all guests over the basic number, but
no more than cabin maximum. Children under 8 are free,
but do count as a cabin guest. |
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PARTIES |
We do not
allow house parties or wedding receptions in any of our
cabins. We promote a family atmosphere. Children 17 and
under must be supervised by an adult at all times.
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PET POLICY
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A $15.00 per
night/ per pet, non-refundable fee plus applicable taxes
will be charged. This fee will cover the expense this
resort incurs to clean and disinfect the guest cottage.
There is a $100 pet deposit, per pet, which is
refundable upon a satisfactory inspection of your cabin
after you have checked out. If in our judgment there is
excessive cleaning needed caused by your pet shedding or
allowing a dirty pet into the cabin, you will be charged
a minimum of $50 for cleaning and exterminating our
guest cottage.
Pets MUST NOT
be left unattended in your guest cottage, nor left
outside public entrances.
Pets must be
on a leash or in a cage AT ALL TIMES when not in your
guest cottage.
Pets are NOT
allowed on the beach.
Pets are not
allowed on the rental boats.
OWNER IS
RESPONSIBLE FOR CLEANING UP AFTER THEIR PETS!
Dogs only, 2
pet limit. There is a strict 50 pound weight limit per
pet! Any violations of these rules will result a loss of
all monies paid including your deposit and you will be
asked to leave the resort, sorry.
Owner is
responsible for any damages caused by pet, including but
not limited to; clogging of drains caused by washing
pet, chewing of furniture, and damage to room linen or
damage to carpet.
Pets are
allowed in designated pet friendly cabins only. If you
are not in one of these cabins, you CANNOT have a pet.
Being found with a pet in a cabin that is not an
approved pet cabin will result a loss of all monies paid
including your deposit and you will be asked to leave
the resort, sorry.
All pets must be current on all vaccinations.
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For reservations, call (706) 882-3437
between 9 AM and 5 PM any day of the week.
Click here to
Book Online
We sincerely hope to have the opportunity to meet and serve you personally in the near future.
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